#app{position:absolute;font-family:Avenir,Helvetica,Arial,sans-serif;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}#app,body{top:0;right:0;bottom:0;left:0;box-sizing:border-box}body{position:fixed}.root{width:100%;height:100%}.footer{width:100%;height:20px;background-color:#444953;font-size:11px;line-height:20px;color:#b9bec7;text-align:center}.icon[data-v-62c75f2d]{width:18px;height:18px;vertical-align:top}.manual-chat-mian,.robot-chat-mian{background-color:rgba(0,0,0,0);flex:1;overflow:auto;padding:12px 12px;-webkit-overflow-scrolling:touch;overflow-scrolling:touch;box-sizing:border-box}.manual-chat-mian .view-detail,.robot-chat-mian .view-detail{margin-top:8px;text-align:center;cursor:pointer}.manual-chat-mian .list-wrapper .chat-time,.robot-chat-mian .list-wrapper .chat-time{margin:20px 0;text-align:center}.manual-chat-mian .list-wrapper .chat-time span,.robot-chat-mian .list-wrapper .chat-time span{font-size:14px}.manual-chat-mian .list-wrapper .chat-mine,.manual-chat-mian .list-wrapper .chat-service,.robot-chat-mian .list-wrapper .chat-mine,.robot-chat-mian .list-wrapper .chat-service{position:relative;margin-bottom:16px}.manual-chat-mian .list-wrapper .chat-mine .chat-text-wrapper,.manual-chat-mian .list-wrapper .chat-service .chat-text-wrapper,.robot-chat-mian .list-wrapper .chat-mine .chat-text-wrapper,.robot-chat-mian .list-wrapper .chat-service .chat-text-wrapper{max-width:72%;margin:0 10px;display:inline-block;word-break:break-word;position:relative}.manual-chat-mian .list-wrapper .chat-mine .service-name span,.manual-chat-mian .list-wrapper .chat-service .service-name span,.robot-chat-mian .list-wrapper .chat-mine .service-name span,.robot-chat-mian .list-wrapper .chat-service .service-name span{font-size:14px;color:#8b92a3;line-height:34px;display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:1;overflow:hidden}.manual-chat-mian .list-wrapper .chat-mine .faq-operation .faq-operation-img,.manual-chat-mian .list-wrapper .chat-service .faq-operation .faq-operation-img,.robot-chat-mian .list-wrapper .chat-mine .faq-operation .faq-operation-img,.robot-chat-mian .list-wrapper .chat-service .faq-operation .faq-operation-img{padding:8px 16px;display:flex;flex-direction:row;justify-content:space-between;font-size:28px}.manual-chat-mian .list-wrapper .chat-mine .faq-operation .faq-operation-text,.manual-chat-mian .list-wrapper .chat-service .faq-operation .faq-operation-text,.robot-chat-mian .list-wrapper .chat-mine .faq-operation .faq-operation-text,.robot-chat-mian .list-wrapper .chat-service .faq-operation .faq-operation-text{margin-top:8px;display:flex;flex-direction:row;justify-content:center;font-size:12px;line-height:22px}.manual-chat-mian .list-wrapper .chat-mine .faq-operation .faq-operation-text .faq-operation-text-span,.manual-chat-mian .list-wrapper .chat-service .faq-operation .faq-operation-text .faq-operation-text-span,.robot-chat-mian .list-wrapper .chat-mine .faq-operation .faq-operation-text .faq-operation-text-span,.robot-chat-mian .list-wrapper .chat-service .faq-operation .faq-operation-text .faq-operation-text-span{padding:2px 12px;border-radius:4px}.manual-chat-mian .list-wrapper .chat-mine .faq-operation .faq-operation-text .give-advice,.manual-chat-mian .list-wrapper .chat-service .faq-operation .faq-operation-text .give-advice,.robot-chat-mian .list-wrapper .chat-mine .faq-operation .faq-operation-text .give-advice,.robot-chat-mian .list-wrapper .chat-service .faq-operation .faq-operation-text .give-advice{margin-left:4px;cursor:pointer}.manual-chat-mian .list-wrapper .chat-mine .chat-text,.manual-chat-mian .list-wrapper .chat-mine .chat-user,.manual-chat-mian .list-wrapper .chat-service .chat-text,.manual-chat-mian .list-wrapper .chat-service .chat-user,.robot-chat-mian .list-wrapper .chat-mine .chat-text,.robot-chat-mian .list-wrapper .chat-mine .chat-user,.robot-chat-mian .list-wrapper .chat-service .chat-text,.robot-chat-mian .list-wrapper .chat-service .chat-user{display:inline-block;vertical-align:top}.manual-chat-mian .list-wrapper .chat-mine .chat-text .form-link,.manual-chat-mian .list-wrapper .chat-mine .chat-user .form-link,.manual-chat-mian .list-wrapper .chat-service .chat-text .form-link,.manual-chat-mian .list-wrapper .chat-service .chat-user .form-link,.robot-chat-mian .list-wrapper .chat-mine .chat-text .form-link,.robot-chat-mian .list-wrapper .chat-mine .chat-user .form-link,.robot-chat-mian .list-wrapper .chat-service .chat-text .form-link,.robot-chat-mian .list-wrapper .chat-service .chat-user .form-link{cursor:pointer;display:block;line-height:22px;margin:4px 0}.manual-chat-mian .list-wrapper .chat-mine .chat-text .form-page,.manual-chat-mian .list-wrapper .chat-mine .chat-user .form-page,.manual-chat-mian .list-wrapper .chat-service .chat-text .form-page,.manual-chat-mian .list-wrapper .chat-service .chat-user .form-page,.robot-chat-mian .list-wrapper .chat-mine .chat-text .form-page,.robot-chat-mian .list-wrapper .chat-mine .chat-user .form-page,.robot-chat-mian .list-wrapper .chat-service .chat-text .form-page,.robot-chat-mian .list-wrapper .chat-service .chat-user .form-page{color:#486eff}.manual-chat-mian .list-wrapper .chat-mine .chat-text .faq-link,.manual-chat-mian .list-wrapper .chat-mine .chat-user .faq-link,.manual-chat-mian .list-wrapper .chat-service .chat-text .faq-link,.manual-chat-mian .list-wrapper .chat-service .chat-user .faq-link,.robot-chat-mian .list-wrapper .chat-mine .chat-text .faq-link,.robot-chat-mian .list-wrapper .chat-mine .chat-user .faq-link,.robot-chat-mian .list-wrapper .chat-service .chat-text .faq-link,.robot-chat-mian .list-wrapper .chat-service .chat-user .faq-link{cursor:pointer;display:block;line-height:22px;margin:4px 0}.manual-chat-mian .list-wrapper .chat-mine .chat-text .page-link,.manual-chat-mian .list-wrapper .chat-mine .chat-text .video-link,.manual-chat-mian .list-wrapper .chat-mine .chat-user .page-link,.manual-chat-mian .list-wrapper .chat-mine .chat-user .video-link,.manual-chat-mian .list-wrapper .chat-service .chat-text .page-link,.manual-chat-mian .list-wrapper .chat-service .chat-text .video-link,.manual-chat-mian .list-wrapper .chat-service .chat-user .page-link,.manual-chat-mian .list-wrapper .chat-service .chat-user .video-link,.robot-chat-mian .list-wrapper .chat-mine .chat-text .page-link,.robot-chat-mian .list-wrapper .chat-mine .chat-text .video-link,.robot-chat-mian .list-wrapper .chat-mine .chat-user .page-link,.robot-chat-mian .list-wrapper .chat-mine .chat-user .video-link,.robot-chat-mian .list-wrapper .chat-service .chat-text .page-link,.robot-chat-mian .list-wrapper .chat-service .chat-text .video-link,.robot-chat-mian .list-wrapper .chat-service .chat-user .page-link,.robot-chat-mian .list-wrapper .chat-service .chat-user .video-link{display:block;line-height:22px;text-decoration:underline}.manual-chat-mian .list-wrapper .chat-mine .chat-text,.manual-chat-mian .list-wrapper .chat-service .chat-text,.robot-chat-mian .list-wrapper .chat-mine .chat-text,.robot-chat-mian .list-wrapper .chat-service .chat-text{line-height:22px;padding:10px 15px;background:#fff;border-radius:6px;border-top-left-radius:0;color:#182647}.manual-chat-mian .list-wrapper .chat-mine .chat-text p,.manual-chat-mian .list-wrapper .chat-service .chat-text p,.robot-chat-mian .list-wrapper .chat-mine .chat-text p,.robot-chat-mian .list-wrapper .chat-service .chat-text p{word-break:break-word}.manual-chat-mian .list-wrapper .chat-mine .chat-text img,.manual-chat-mian .list-wrapper .chat-service .chat-text img,.robot-chat-mian .list-wrapper .chat-mine .chat-text img,.robot-chat-mian .list-wrapper .chat-service .chat-text img{max-width:100%;vertical-align:middle}.manual-chat-mian .list-wrapper .chat-mine .chat-text .imgContent,.manual-chat-mian .list-wrapper .chat-service .chat-text .imgContent,.robot-chat-mian .list-wrapper .chat-mine .chat-text .imgContent,.robot-chat-mian .list-wrapper .chat-service .chat-text .imgContent{max-height:120px;border-radius:6px}.manual-chat-mian .list-wrapper .chat-mine .chat-text .videoContent,.manual-chat-mian .list-wrapper .chat-service .chat-text .videoContent,.robot-chat-mian .list-wrapper .chat-mine .chat-text .videoContent,.robot-chat-mian .list-wrapper .chat-service .chat-text .videoContent{width:68px;height:120px;border-radius:6px;background-color:#000}.manual-chat-mian .list-wrapper .chat-mine .chat-text .playIcon,.manual-chat-mian .list-wrapper .chat-service .chat-text .playIcon,.robot-chat-mian .list-wrapper .chat-mine .chat-text .playIcon,.robot-chat-mian .list-wrapper .chat-service .chat-text .playIcon{width:30px;height:30px;position:absolute;top:45px;left:18px}.manual-chat-mian .list-wrapper .chat-mine .chat-text .imgContent1,.manual-chat-mian .list-wrapper .chat-service .chat-text .imgContent1,.robot-chat-mian .list-wrapper .chat-mine .chat-text .imgContent1,.robot-chat-mian .list-wrapper .chat-service .chat-text .imgContent1{max-height:120px;width:100%;object-fit:contain;cursor:pointer}.manual-chat-mian .list-wrapper .chat-mine .chat-service-ltr,.manual-chat-mian .list-wrapper .chat-service .chat-service-ltr,.robot-chat-mian .list-wrapper .chat-mine .chat-service-ltr,.robot-chat-mian .list-wrapper .chat-service .chat-service-ltr{border-radius:6px;border-top-right-radius:0}.manual-chat-mian .list-wrapper .chat-mine .chat-text-only-img,.manual-chat-mian .list-wrapper .chat-service .chat-text-only-img,.robot-chat-mian .list-wrapper .chat-mine .chat-text-only-img,.robot-chat-mian .list-wrapper .chat-service .chat-text-only-img{padding:0!important;border-radius:0!important;background-color:rgba(0,0,0,0)!important}.manual-chat-mian .list-wrapper .chat-mine .chat-user,.manual-chat-mian .list-wrapper .chat-service .chat-user,.robot-chat-mian .list-wrapper .chat-mine .chat-user,.robot-chat-mian .list-wrapper .chat-service .chat-user{font-size:14px}.manual-chat-mian .list-wrapper .chat-mine .chat-user img,.manual-chat-mian .list-wrapper .chat-service .chat-user img,.robot-chat-mian .list-wrapper .chat-mine .chat-user img,.robot-chat-mian .list-wrapper .chat-service .chat-user img{width:32px;height:32px;border-radius:50%}.manual-chat-mian .list-wrapper .chat-mine,.robot-chat-mian .list-wrapper .chat-mine{text-align:right;padding-left:0}.manual-chat-mian .list-wrapper .chat-mine .chat-item,.robot-chat-mian .list-wrapper .chat-mine .chat-item{display:flex;flex-direction:row;justify-content:flex-end}.manual-chat-mian .list-wrapper .chat-mine .chat-user,.robot-chat-mian .list-wrapper .chat-mine .chat-user{left:auto;right:3px}.manual-chat-mian .list-wrapper .chat-mine .chat-text,.robot-chat-mian .list-wrapper .chat-mine .chat-text{margin-left:0;text-align:left;color:#fff!important;border-radius:6px;border-top-right-radius:0}.manual-chat-mian .list-wrapper .chat-mine .chat-mine-ltr,.robot-chat-mian .list-wrapper .chat-mine .chat-mine-ltr{border-radius:6px;border-top-left-radius:0}.manual-chat-mian .list-wrapper .chat-mine .chat-item-state,.robot-chat-mian .list-wrapper .chat-mine .chat-item-state{display:flex;flex-direction:column;justify-content:center;margin-right:8px}.manual-chat-mian .list-wrapper .chat-mine .chat-item-state .chat-state-icon,.robot-chat-mian .list-wrapper .chat-mine .chat-item-state .chat-state-icon{width:20px;height:20px}.manual-chat-mian .list-wrapper .chat-mine .chat-item-state .chat-state-loading,.robot-chat-mian .list-wrapper .chat-mine .chat-item-state .chat-state-loading{-webkit-animation:run 1s linear 0s infinite}@-webkit-keyframes run{0%{-webkit-transform:rotate(0deg)}to{-webkit-transform:rotate(1turn)}}.manual-chat-mian .service-type .service-list,.robot-chat-mian .service-type .service-list{margin:0;padding:2px 0;cursor:pointer}.manual-chat-mian::-webkit-scrollbar,.robot-chat-mian::-webkit-scrollbar{width:0;height:0}.airobot-faq-list{width:100%;overflow:hidden}.airobot-faq-list li{line-height:24px;padding:8px 15px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:16px}.manual-chat-footer,.robot-chat-footer{display:flex;flex-direction:row;align-items:flex-end;padding:7px 10px}.manual-chat-footer .input-core,.robot-chat-footer .input-core{position:relative;flex:1}.manual-chat-footer .input-core .send-input,.robot-chat-footer .input-core .send-input{font-size:16px;line-height:18px;width:calc(100% - 34px);background-color:#fff;border:0;border-radius:6px;padding:10px 12px;margin:0 5px;box-shadow:none;resize:none;word-break:break-word}.manual-chat-footer .send-icon,.manual-chat-footer .service-icon,.manual-chat-footer .upload-icon,.robot-chat-footer .send-icon,.robot-chat-footer .service-icon,.robot-chat-footer .upload-icon{display:block;font-size:22px;margin:6px 5px;cursor:pointer}.manual-chat-footer .camera .van-badge--fixed,.robot-chat-footer .camera .van-badge--fixed{top:8px;right:6px}.manual-chat-footer .camera:active,.robot-chat-footer .camera:active{opacity:.8}.manual-chat-footer .send-icon,.robot-chat-footer .send-icon{margin:8px 5px}.manual-chat-footer .send-icon1,.robot-chat-footer .send-icon1{filter:grayscale(1);opacity:.5}.mo-upload[data-v-18104916]{display:inline-block;position:relative;margin-bottom:0}.mo-upload input[type=file][data-v-18104916]{display:none}.mo-upload .mo-upload--label[data-v-18104916]{display:inline-block;position:relative}.link-page[data-v-03caba61]{width:100%;height:100%;position:absolute;top:0;left:0;z-index:5000;display:flex;flex-direction:column}.link-page .iframeHeight[data-v-03caba61]{flex:1}.ai-manual[data-v-2b97cb60]{width:100%;height:100%;position:absolute;top:0;left:0;z-index:40}.ai-manual .main-manual-content[data-v-2b97cb60]{width:100%;height:100%}.ai-manual .list-wrapper[data-v-2b97cb60]{padding-bottom:1px}.ai-manual .wrapper[data-v-2b97cb60]{display:flex;align-items:center;justify-content:center;height:100%}.ai-manual .van-overlay[data-v-2b97cb60]{height:calc(100% - 20px)}.ai-manual .block[data-v-2b97cb60]{width:100%;height:100%;background-color:#000;display:flex;align-items:center;justify-content:center}.ai-manual .block video[data-v-2b97cb60]{width:100%;max-height:calc(100% - 80px);margin:40px 0}.ai-manual .block .close-video[data-v-2b97cb60]{position:absolute;top:12px;right:11px;font-size:22px;color:#fff;z-index:999;cursor:pointer}.ai-manual .resolved-content[data-v-2b97cb60]{display:flex;justify-content:center;align-items:center;padding:20px 0}.ai-manual .resolved-content .ai-button[data-v-2b97cb60]{margin:0 30px}.ai-manual .rate-content[data-v-2b97cb60]{display:flex;flex-direction:column;align-items:center;padding:16px 0}.ai-manual .rate-content .rate-text[data-v-2b97cb60]{width:230px;display:flex;flex-direction:row;justify-content:space-between;font-size:12px;line-height:18px;margin:8px 0}.ai-manual .rate-content .rate-feedback[data-v-2b97cb60]{width:calc(100% - 40px);padding:0 20px}.ai-manual .rate-content .feedback-input[data-v-2b97cb60]{font-size:14px;line-height:16px;width:calc(100% - 20px);border:0;border-radius:4px;padding:10px;box-shadow:none;resize:none;word-break:break-word;margin-bottom:10px;margin-top:20px}.ai-manual .rate-content .feedback-checkbox[data-v-2b97cb60]{border-radius:4px}.ai-manual .rate-content .feedback-checkbox .van-checkbox[data-v-2b97cb60]{margin-top:12px}.ai-manual .rate-content .finger-heart-icon[data-v-2b97cb60]{width:30px;height:60px;margin:40px 0 20px 0}.ai-manual .rate-content .rate-finished[data-v-2b97cb60]{font-size:16px;line-height:50px;font-weight:600;margin-bottom:32px}.ai-manual .rate-content .rate-footer[data-v-2b97cb60]{width:calc(100% - 40px);padding:10px 20px}.ai-manual .rate-content .rate-footer .rate-footer-btn .ai-button[data-v-2b97cb60]{width:100%}.ai-manual .rate-request-footer[data-v-2b97cb60]{height:55px;display:flex;flex-direction:row;justify-content:space-between;padding:0 12px;align-items:center;font-size:14px}.ai-manual .rate-request-footer span[data-v-2b97cb60]{flex:1}.ai-manual .rate-request-footer .ai-button[data-v-2b97cb60]{flex-shrink:0}.ai-manual[data-v-2b97cb60] .van-pull-refresh-custom{height:100%!important;overflow:initial!important;-webkit-touch-callout:auto;-webkit-user-select:auto;-moz-user-select:auto;-ms-user-select:auto;user-select:auto!important}.ai-manual .van-action-sheet__header[data-v-2b97cb60]{font-weight:600}.feed-back[data-v-79faa174]{height:50px;padding:0 16px;display:flex;align-items:center;justify-content:center}.feed-back .faq-operation[data-v-79faa174]{font-size:14px;font-weight:400;text-align:left;flex:1}.feed-back .faq-operation .faq-operation-img[data-v-79faa174]{width:80%;display:flex;justify-content:space-between;padding:0 10%;align-items:center}.feed-back .faq-operation .faq-operation-img .faq-operation-item[data-v-79faa174]{width:50%;height:49px;padding:6px;box-sizing:border-box;text-align:center;font-size:28px}.feed-back .faq-operation .faq-operation-img .faq-operation-item .svg-icon[data-v-79faa174]{cursor:pointer}.feed-back .faq-operation .faq-operation-text[data-v-79faa174]{display:flex;align-items:center;justify-content:center}.feed-back .faq-operation .faq-operation-text .give-advice[data-v-79faa174]{flex-shrink:0;margin-left:6px}.feed-back[data-v-79faa174] .van-field__control{color:#182647!important}.ai-robot[data-v-f1f24bce]{width:100%;height:100%;position:absolute;top:0;left:0;z-index:30}.ai-robot .van-dialog[data-v-f1f24bce]{top:25%}.ai-robot .van-dialog[data-v-f1f24bce] .van-field__control{color:#182647!important}.ai-robot .robot-content[data-v-f1f24bce]{background-color:rgba(0,0,0,0)}.ai-robot .main-robot-content[data-v-f1f24bce]{width:100%;height:100%}.ai-robot .line[data-v-f1f24bce]{height:1px;background-color:#f4f4f4;width:100%;margin:4px 0}.ai-robot .robot-chat-mian[data-v-f1f24bce]::-webkit-scrollbar{width:0;height:0}.ai-robot .intface-empty[data-v-f1f24bce]{width:100%;height:100%;display:flex;justify-content:center;align-items:center}.ai-robot .intface-empty .emptyIcon[data-v-f1f24bce]{width:100%;display:flex;flex-direction:column;justify-content:center;align-items:center}.ai-robot .intface-empty .emptyIcon img[data-v-f1f24bce]{width:240px;height:124px}.ai-robot .intface-empty .emptyIcon p[data-v-f1f24bce]{font-size:14px;color:#8b92a3}.ai-robot .intface-content[data-v-f1f24bce]{width:100%;height:70vh;display:flex;flex-direction:column}.ai-robot .intface-content .intface-send[data-v-f1f24bce]{display:flex;justify-content:flex-end;height:44px;align-items:center;padding:0 12px}.ai-robot .intface-content .intface-send span[data-v-f1f24bce]{cursor:pointer}.ai-robot .intface-content .intface-send .color486eff[data-v-f1f24bce]{color:#486eff}.ai-robot .intface-content .intface-send .color8B92A3[data-v-f1f24bce]{color:#8b92a3}.ai-robot .intface-content .intface-send img[data-v-f1f24bce]{width:24px;height:24px;cursor:pointer}.ai-robot .intface-content .intface-result-list[data-v-f1f24bce]{flex:1;overflow-x:hidden;overflow-y:auto;padding:0 12px}.ai-robot .intface-content .intface-result-list .intface-result-item[data-v-f1f24bce]{display:flex;cursor:pointer}.ai-robot .intface-content .intface-result-list .intface-result-item .intface-result-item-left[data-v-f1f24bce]{flex:1;padding:12px 12px 12px 0}.ai-robot .intface-content .intface-result-list .intface-result-item .intface-result-item-left .intface-item[data-v-f1f24bce]{line-height:22px;font-size:14px}.ai-robot .intface-content .intface-result-list .intface-result-item .intface-result-item-right[data-v-f1f24bce]{width:24px;display:flex;align-items:center}.ai-robot .intface-content .intface-result-list .intface-result-item .intface-result-item-right .select-icon[data-v-f1f24bce]{font-size:22px;color:#fff}.ai-robot .intface-content .intface-result-list .intface-result-item[data-v-f1f24bce]:last-child{border:0}.ai-robot .faq_detail_action_sheet[data-v-f1f24bce]{height:70vh}.ai-robot .robot-faq-container[data-v-f1f24bce]{height:100%;width:100%;display:flex;flex-direction:column;overflow:hidden}.ai-robot .robot-faq-container .close[data-v-f1f24bce]{height:40px;text-align:right;font-size:22px}.ai-robot .robot-faq-container .close .van-icon-cross[data-v-f1f24bce]{cursor:pointer;line-height:40px;padding:0 12px}.ai-robot .robot-faq-container .iframeHeight[data-v-f1f24bce]{height:calc(70vh - 90px)}.chat[data-v-1ab72290]{width:100%;height:100%}.feed-back[data-v-6ac818a0]{height:50px;margin-top:12px;display:flex;align-items:center;justify-content:center}.feed-back .faq-operation[data-v-6ac818a0]{font-size:14px;font-weight:400;text-align:left;flex:1}.feed-back .faq-operation .faq-operation-img[data-v-6ac818a0]{width:80%;display:flex;justify-content:space-between;padding:0 10%;align-items:center}.feed-back .faq-operation .faq-operation-img .faq-operation-item[data-v-6ac818a0]{width:50%;height:49px;padding:6px;box-sizing:border-box;text-align:center;font-size:28px}.feed-back .faq-operation .faq-operation-img .faq-operation-item .svg-icon[data-v-6ac818a0]{cursor:pointer}.feed-back .faq-operation .faq-operation-text[data-v-6ac818a0]{display:flex;align-items:center;justify-content:center}.feed-back .faq-operation .faq-operation-text .give-advice[data-v-6ac818a0]{flex-shrink:0;margin-left:6px}.feed-back[data-v-6ac818a0] .van-field__control{color:#182647!important}.ellipsis[data-v-7b95fd41]{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.icon-img[data-v-7b95fd41]{display:inline-block;font-size:0;vertical-align:middle;min-width:16px;min-height:16px;background-size:cover;background-position:50%;background-repeat:no-repeat}.reverse[data-v-7b95fd41]{transform:rotate(180deg) rotateX(180deg)}.search-page[data-v-7b95fd41]{width:100%;height:100%;position:absolute;top:0;left:0;z-index:28;display:flex;flex-direction:column}.search-page .main-center[data-v-7b95fd41]{width:calc(100% - 20px);padding:0 0 0 20px}.search-page .search-container[data-v-7b95fd41]{width:calc(100% - 40px);flex:1;display:flex;padding:4px 12px}.search-page .search-container>[data-v-7b95fd41]{height:36px;line-height:36px}.search-page .search-container .search-input[data-v-7b95fd41]{flex:1;background:#f3f4f6;border-radius:16px;padding:8px}.search-page .search-container .search-input[data-v-7b95fd41] .van-field__left-icon .van-icon{margin-right:4px;line-height:20px;font-weight:600;color:#8b92a3}.search-page .search-container .search-input[data-v-7b95fd41] .van-field__clear{height:18px;line-height:16px}.search-page .search-container .search-right[data-v-7b95fd41] .van-cell__value .van-field__body .van-field__control{text-align:right;direction:rtl}.search-page .search-container .search-right[data-v-7b95fd41] .van-field__left-icon .van-icon{margin-left:4px}.search-page .search-container .search-button[data-v-7b95fd41]{cursor:pointer;margin-left:8px;outline:none;border:none;background-color:rgba(0,0,0,0);font-size:14px;font-family:PingFangSC,PingFangSC-Medium;font-weight:500}.search-page .faq-list[data-v-7b95fd41]{height:100%;margin:0;overflow:auto;font-size:14px;line-height:1}.search-page .faq-list .faq-list-title[data-v-7b95fd41]{height:24px;display:flex;align-items:center;font-weight:600;padding:8px 12px;font-size:16px}.search-page .faq-list .faq-list-title .faq-list-title-icon[data-v-7b95fd41]{width:18px;height:18px;margin-right:8px}.search-page .faq-list .faq-item[data-v-7b95fd41]{cursor:pointer;display:flex;justify-content:space-between;align-items:center;padding:0 12px;height:40px}.search-page .faq-list .faq-item .faq-item-icon[data-v-7b95fd41]{width:18px;height:18px;margin-right:8px}.search-page .faq-list .faq-item .faq-item-name[data-v-7b95fd41]{flex:1;text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.search-page .faq-list .faq-item[data-v-7b95fd41]:active{opacity:.5}.search-page .none-result[data-v-7b95fd41]{height:100%;padding-top:50px}.search-page .none-result .center[data-v-7b95fd41]{display:flex;flex-direction:column;justify-content:center;align-items:center}.search-page .none-result .center .not-found-icon[data-v-7b95fd41]{font-size:88px}.search-page .none-result .center .not-found-text[data-v-7b95fd41]{font-size:14px;margin-top:12px}.faq-search-text-page[data-v-7b95fd41]{width:100%;height:100%;position:absolute;top:0;left:0;z-index:29;display:flex;flex-direction:column}.faq-search-text-page .faq-text-main[data-v-7b95fd41]{width:calc(100% - 20px);height:calc(100% - 24px);flex:1;overflow:auto;padding:12px 10px}.faq-search-text-page .concat-btn-container[data-v-7b95fd41]{padding:24px 0;text-align:center}.faq-text-content li,.faq-text-content ol,.faq-text-content ul,.faq-text-main li,.faq-text-main ol,.faq-text-main ul{list-style:revert!important}.faq-text-content ol,.faq-text-content ul,.faq-text-main ol,.faq-text-main ul{padding:revert!important}.faq-text-content table,.faq-text-main table{display:block!important;overflow:auto!important}.faq-text-content p,.faq-text-main p{margin:revert!important}.faq-text-content strong,.faq-text-main strong{font-weight:revert!important}.fade-enter-active[data-v-74bbd21e],.fade-leave-active[data-v-74bbd21e]{transition:all .2s}.fade-enter-to[data-v-74bbd21e],.fade-leave[data-v-74bbd21e]{opacity:1}.fade-enter[data-v-74bbd21e],.fade-leave-to[data-v-74bbd21e]{opacity:0}@keyframes leftFrom-74bbd21e{0%{left:100%}to{left:0}}@keyframes rightFrom-74bbd21e{0%{right:100%}to{right:0}}.ltr[data-v-74bbd21e]{animation:leftFrom-74bbd21e .3s}.rtl[data-v-74bbd21e]{animation:rightFrom-74bbd21e .3s}.ellipsis[data-v-74bbd21e]{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.faq-container[data-v-74bbd21e]{position:relative;height:100%;left:0}.faq-container .icon-img[data-v-74bbd21e]{display:inline-block;font-size:0;vertical-align:middle;min-width:16px;min-height:16px;background-size:cover;background-position:50%;background-repeat:no-repeat}.faq-container .reverse[data-v-74bbd21e]{transform:rotate(180deg) rotateX(180deg)}.faq-container .float[data-v-74bbd21e]{width:40px;height:40px;line-height:40px;text-align:center;background:#fff;border-radius:20px;box-shadow:0 5px 12px 4px rgba(0,0,0,.09),0 3px 6px 0 rgba(0,0,0,.12),0 1px 2px -2px rgba(0,0,0,.16);position:absolute;bottom:10%;right:10%;z-index:10;cursor:pointer}.faq-container .float .icon-robot[data-v-74bbd21e]{width:22px;height:22px}.faq-container .float[data-v-74bbd21e]:hover{background-color:#dddee1}.faq-container .header[data-v-74bbd21e]{display:flex;cursor:pointer}.faq-container .header .operate[data-v-74bbd21e]{padding:0 12px;font-size:12px}.faq-container .header .operate .icon-back[data-v-74bbd21e]{font-size:18px;vertical-align:top}.faq-container .header .operate[data-v-74bbd21e]:active{opacity:.8}.faq-container .current-page[data-v-74bbd21e]{position:relative;height:100%}.faq-container .current-page .search-box[data-v-74bbd21e]{display:flex;padding:4px 12px}.faq-container .current-page .search-box>[data-v-74bbd21e]{height:36px;line-height:36px}.faq-container .current-page .search-box .search-input[data-v-74bbd21e]{flex:1;background:#f3f4f6;border-radius:16px;padding:8px}.faq-container .current-page .search-box .search-input[data-v-74bbd21e] .van-field__left-icon .van-icon{margin-right:4px;line-height:20px;font-weight:600;color:#8b92a3}.faq-container .current-page .search-box .search-input[data-v-74bbd21e] .van-field__clear{height:18px;line-height:16px}.faq-container .current-page .search-box .search-right[data-v-74bbd21e] .van-cell__value .van-field__body .van-field__control{text-align:right;direction:rtl}.faq-container .current-page .search-box .search-right[data-v-74bbd21e] .van-field__left-icon .van-icon{margin-left:4px}.faq-container .current-page .search-box .search-button[data-v-74bbd21e]{cursor:pointer;margin-left:8px;outline:none;border:none;background-color:rgba(0,0,0,0);font-size:14px;font-family:PingFangSC,PingFangSC-Medium;font-weight:500}.faq-container .current-page .title-search-box[data-v-74bbd21e]{align-items:center;min-width:334px;background-color:rgba(0,0,0,0)}.faq-container .current-page .level-infinite-pass[data-v-74bbd21e]{padding-right:40px}.faq-container .current-page .content .main-container[data-v-74bbd21e]{overflow:auto;height:100%;padding:0 12px 12px}.faq-container .current-page .content .main-horizontal-container[data-v-74bbd21e]{display:flex;overflow:hidden}.faq-container .current-page .content .main-horizontal-container .top-questions[data-v-74bbd21e]{width:30%;margin-right:8px;overflow:hidden}.faq-container .current-page .content .main-horizontal-container .faq-section[data-v-74bbd21e]{flex:1;overflow:hidden;display:flex;flex-direction:column}.faq-container .current-page .content .main-horizontal-container .faq-list .faq-item-container[data-v-74bbd21e]{height:calc(100% - 40px);overflow:auto}.faq-container .current-page .content .main-horizontal-container .faq-list .no-title[data-v-74bbd21e]{height:100%}.faq-container .current-page .content .faq-list[data-v-74bbd21e]{margin-top:8px;border-radius:4px;font-size:14px;line-height:1}.faq-container .current-page .content .faq-list .faq-list-title[data-v-74bbd21e]{height:24px;display:flex;align-items:center;font-weight:600;padding:8px 12px;font-size:16px}.faq-container .current-page .content .faq-list .faq-list-title .faq-list-title-icon[data-v-74bbd21e]{width:18px;height:18px;margin-right:8px}.faq-container .current-page .content .faq-list .faq-item[data-v-74bbd21e]{cursor:pointer;display:flex;justify-content:space-between;align-items:center;padding:0 12px;height:40px}.faq-container .current-page .content .faq-list .faq-item .faq-item-icon[data-v-74bbd21e]{width:18px;height:18px;margin-right:8px}.faq-container .current-page .content .faq-list .faq-item .faq-item-name[data-v-74bbd21e]{flex:1;text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.faq-container .current-page .content .faq-list .faq-item[data-v-74bbd21e]:active{opacity:.5}.faq-container .current-page .content .faq-list-cord .faq-item-container .faq-list-container[data-v-74bbd21e]{display:flex;flex-wrap:wrap}.faq-container .current-page .content .faq-list-cord .faq-item-container .faq-list-title[data-v-74bbd21e]{width:100%}.faq-container .current-page .content .faq-list-cord .faq-item-container .faq-item[data-v-74bbd21e]{height:80px;width:calc(33% - 24px);display:flex;flex-direction:column;padding:0 8px 0 16px;align-items:center;justify-content:center;flex-shrink:0}.faq-container .current-page .content .faq-list-cord .faq-item-container .faq-item .faq-item-icon[data-v-74bbd21e]{width:32px;height:32px;margin:8px 0}.faq-container .current-page .content .faq-list-cord .faq-item-container .faq-item .faq-item-name[data-v-74bbd21e]{line-height:1.5;width:100px;text-align:center}.faq-container .current-page .content .search-page[data-v-74bbd21e]{height:100%;overflow:hidden}.faq-container .current-page .content .search-page .faq-list[data-v-74bbd21e]{height:100%;margin:0;overflow:auto}.faq-container .current-page .content .none-result[data-v-74bbd21e]{height:100%;padding-top:50px}.faq-container .current-page .content .none-result .center[data-v-74bbd21e]{display:flex;flex-direction:column;justify-content:center;align-items:center}.faq-container .current-page .content .none-result .center .not-found-icon[data-v-74bbd21e]{font-size:88px}.faq-container .current-page .content .none-result .center .not-found-text[data-v-74bbd21e]{font-size:14px;margin-top:12px}.faq-container .faq-section-page .content .main-container[data-v-74bbd21e]{height:100%;padding:0}.faq-container .faq-section-page .content .faq-list[data-v-74bbd21e]{margin-top:0;background-color:rgba(0,0,0,0)}.faq-container .faq-text-page[data-v-74bbd21e]{width:calc(100% - 20px);height:calc(100% - 24px);display:flex;flex-direction:column;overflow:auto;padding:12px 10px}.faq-container .iframe[data-v-74bbd21e]{height:calc(100vh - 66px);width:100vw}@keyframes heights-74bbd21e{0%{height:calc(100% + 20px)}99%{height:calc(100% + 20px)}to{height:100%}}.faq-container .other-page[data-v-74bbd21e]{width:100%;height:100%;position:absolute;top:0}.faq-container .other-page .faq-container .current-page .content .main-container[data-v-74bbd21e]{height:100%;padding:0}.faq-container .other-page .faq-container .current-page .content .faq-list[data-v-74bbd21e]{margin:0;background:none;color:inherit;padding:12px 0}.faq-container .chat-page[data-v-74bbd21e]{width:100%;height:100%;position:absolute;left:0;top:0;z-index:11}.faq-container .concat-btn-container[data-v-74bbd21e]{padding:24px 0;text-align:center}.ellipsis[data-v-3af25074]{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.operation-container[data-v-3af25074]{position:relative;height:100%}.operation-container .icon-img[data-v-3af25074]{display:inline-block;font-size:0;vertical-align:middle;min-width:16px;min-height:16px;background-size:cover;background-position:50%;background-repeat:no-repeat}.operation-container .header[data-v-3af25074]{display:flex;justify-content:space-between}.operation-container .header .h-center[data-v-3af25074]{align-items:center}.operation-container .header .operate[data-v-3af25074]{cursor:pointer;width:10%;padding:0 12px;font-size:12px}.operation-container .header .operate .icon-back[data-v-3af25074]{font-size:18px;vertical-align:top}.operation-container .header .operate[data-v-3af25074]:active{opacity:.8}.operation-container .current-page[data-v-3af25074]{height:100%}.operation-container .current-page .icon-back[data-v-3af25074]{width:20px;height:20px}.operation-container .current-page .detail-page[data-v-3af25074]{width:100%;position:absolute;top:0;left:100%;transition:.3s;z-index:10000}.operation-container .current-page .detail-page .page-content-main[data-v-3af25074]{height:calc(100vh - 64px);overflow:auto}.operation-container .current-page .detail-page .page-content[data-v-3af25074]{padding-right:10px;line-height:1.5}.operation-container .current-page .content .tabs-box[data-v-3af25074]{width:100vw}.operation-container .current-page .content .van-tabs[data-v-3af25074]{height:100%}.operation-container .current-page .content .van-tabs[data-v-3af25074] .van-tabs__content{height:calc(100% - 44px)}.operation-container .current-page .content .tabs-header[data-v-3af25074]{display:flex;justify-content:space-around}.operation-container .current-page .content .tabs-header .tabs-item[data-v-3af25074]{position:relative;max-width:25%;min-width:10%;font-size:15px;text-align:center;color:#182647;line-height:44px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.operation-container .current-page .content .tabs-header .tabs-item .line[data-v-3af25074]{width:100%;position:absolute;bottom:0}.operation-container .current-page .content .tabs-header .tabs-item .line-item[data-v-3af25074]{margin:0 auto;height:2px;width:100%;max-width:40px}.operation-container .current-page .content .tabs-content[data-v-3af25074]{height:100%}.operation-container .current-page .content .tabs-content .article-list[data-v-3af25074]{height:100%;overflow:auto}.operation-container .current-page .content .tabs-content .article-list .article-item[data-v-3af25074]{cursor:pointer;height:74px;display:flex}.operation-container .current-page .content .tabs-content .article-list .article-item .article-avatar[data-v-3af25074]{width:49px;height:49px;border-radius:4px;margin:12px 8px 12px 12px;background-size:cover;background-position:50% 50%;background-repeat:no-repeat}.operation-container .current-page .content .tabs-content .article-list .article-item .article-info[data-v-3af25074]{display:flex;flex-direction:column;justify-content:center}.operation-container .current-page .content .tabs-content .article-list .article-item .article-info .article-title[data-v-3af25074]{max-width:calc(100vw - 81px);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:14px;font-weight:500;line-height:21px}.operation-container .current-page .content .tabs-content .article-list .article-item .article-info .article-time[data-v-3af25074]{font-size:12px;color:#8b92a3;line-height:18px}.operation-container .current-page .content .tabs-content .article-list .article-item[data-v-3af25074]:active{opacity:.8}.operation-container .current-page .content .tabs-content .none-content[data-v-3af25074]{margin-top:20px;text-align:center}.operation-container .current-page .content .tabs-content .temporary[data-v-3af25074]{height:100%;position:relative;top:0;left:0}.operation-container .current-page .content .help-content[data-v-3af25074]{padding:0}.operation-container .current-page .content .help-content[data-v-3af25074] .link-page{top:-88px;height:calc(100% + 108px)}.operation-container .current-page .content .robot-content1[data-v-3af25074]{background-color:rgba(0,0,0,0)}.operation-container .current-page .content .robot-content1[data-v-3af25074] .ai-manual{top:-88px;height:calc(100% + 108px)}.operation-container .current-page .content .robot-content1[data-v-3af25074] .ai-manual .link-page{top:0;height:100%}.operation-container .current-page .footer-tips[data-v-3af25074]{height:49px;font-size:14px;text-align:left;color:#46526c;line-height:49px}.operation-container .current-page .footer-tips .info[data-v-3af25074]{border-top:1px solid #dddee1;background:#f3f4f6;text-align:center}.operation-container .other-page[data-v-3af25074]{width:100%;height:100%;position:absolute;top:0;left:0;z-index:40}.elva[data-v-6a1595da]{width:100%;height:100%;position:relative}.elva .header[data-v-6a1595da]{display:flex;justify-content:center;position:absolute}.elva .home[data-v-6a1595da],.elva .loading[data-v-6a1595da]{width:100%;height:100%;position:relative}.elva .loading[data-v-6a1595da]{display:flex;flex-direction:column;justify-content:center}.svg-icon[data-v-29646757]{min-width:12px;min-height:12px;width:1em;height:1em;vertical-align:-.15em;fill:currentColor;overflow:hidden}